This Privacy Policy outlines how Belluxe.ng (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website, use our services, or make a purchase through belluxe.ng (the “Site”). This Policy applies to all interactions with the Site and related services (collectively, the “Services”).

By using our Site or engaging with our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date. Please review regularly to stay informed.

How We Collect and Use Personal Information

We collect personal information in order to provide our Services, fulfill your orders, and improve your experience on our Site. This includes:

Information you provide directly:

• Name, email, phone number

• Shipping and billing addresses

• Payment and transaction details

• Account credentials and preferences

• Customer service inquiries and communications

Information we collect automatically (“Usage Data”) through cookies and similar technologies:

• IP address, browser type, device data

• Pages visited, interactions, and referring URLs

• Cookies, web beacons, and session data

Information from third parties:

• Payment processors (e.g., card data and billing address)

• Platform providers such as Shopify

• Marketing and advertising platforms

We use this information to:

• Process orders and provide customer support

• Send transactional and promotional communications

• Detect and prevent fraud or unauthorized activity

• Improve the functionality, security, and performance of our Services

Use of Cookies

We use cookies to improve user experience, remember preferences, and analyze site usage. You can modify your browser settings to reject cookies; however, doing so may impact functionality.

Disclosure of Your Information

We may share your personal information:

• With service providers (payment, shipping, hosting, analytics)

• With business and marketing partners (with your consent where required)

• In compliance with legal obligations

• In case of a merger, acquisition, or business restructuring

User-Generated Content

If you submit reviews or other content on the Site, this content may be publicly visible. Exercise caution when posting personal information.

Third-Party Links

Our Site may link to external websites. We are not responsible for their privacy practices. Please review third-party privacy policies when visiting their sites.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from minors. Parents may contact us to request deletion of their child’s information.

Data Security and Retention

We implement reasonable safeguards to protect your data. However, no method of transmission or storage is fully secure. We retain data as long as necessary for business or legal purposes.

Your Rights and Choices

Depending on your location, you may have rights to:

• Access or request a copy of your data

• Correct or delete your personal information

• Object to or restrict processing

• Withdraw consent at any time

• Lodge a complaint with your data protection authority

To exercise your rights, contact us at the details provided below. We may verify your identity before processing your request.

International Transfers

We may transfer your data outside your country of residence, including to the U.S. and other jurisdictions. Where required, we implement standard data protection safeguards such as EU Standard Contractual Clauses.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: support@belluxe.ng