FAQS

General Information

Browse our collections on our website, select the items you wish to purchase, and
add them to your cart. Once ready, proceed to checkout and follow the prompts to
complete your order. For assistance, contact our customer service team via support@belluxe.ng

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

We use high-resolution images and detailed descriptions to represent each piece accurately. Additionally, you can visit any of our stores for a consultation with one of our specialists to see items in real-time before purchasing.

For all in stock items, you should receive the pickup notification email/message
within 24 hours. Please note, orders placed on Saturday and Sunday may require more time to prepare. Please wait until you receive the in-store pickup notification email/message before going to the store

Ordering on belluxe.ng is easy and safe. Once you have found the item you
would like to purchase, click on the “Add to cart” button to place it in your Shopping Bag.
Follow the directions through the checkout process to complete your order. Your order will not be placed until the very end of the checkout process when you will be asked for your payment information. You will receive an order confirmation email shortly after completing your purchase.

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay
  • Bank transfers (where applicable)

If you need to make changes or cancel your order, please contact our customer
service team as soon as possible. Once an order has been processed or shipped,
modifications may no longer be possible.

Follow Us On Instagram